 |  Global Novations / Resources / Client Success Stories / Case Studies / Baker & Daniels Case Study | | Baker & Daniels LLP | | | Baker & Daniels | INDUSTRY: Law/Legal Services |
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| | The law firm moved from having a "diversity dialogue" to positive, but disconnected, diversity and inclusion practices, and finally to integrated diversity and inclusion work that stresses employee engagement and client satisfaction. | |
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| Situation
In 2007, Baker & Daniels LLP received an impressive 95% ranking on the Human Rights Campaign's Equality Index. For most organizations, not to mention most law firms, this would have been a crowning achievement in their diversity and inclusion efforts. Baker and Daniels asked, "How can we get that missing 5%?"
This anecdote perfectly describes the Firm, which moved from having a "diversity dialogue" to positive, but disconnected, diversity and inclusion practices, to integrated diversity and inclusion work that stresses employee engagement and client satisfaction.
This case study will highlight Baker & Daniels' partnership with Global Novations, and track the progress in their three-year journey to developing and implementing their industry-leading policies and practices, designed to support client satisfaction, work-life balance, and diverse talent recruitment, retention, and development.
Today, the Firm's diversity and inclusion journey is fully underway. Guided by its Diversity & Inclusion Strategic Plan, the Firm has seen both qualitative and quantitative results around inclusion and engagement. Since 2006, the Firm has seen an annual increase in the percentage of minority summer associates, mentoring programs have impacted young attorneys and partners alike, staff members have gained wider opportunities for development, and the Firm is recognized as a diversity and inclusion leader throughout the legal community.
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