In the health care setting, key conversations can be life saving. Understanding the belief systems and cultural traditions or nuances regarding wellness or certain chronic conditions among diverse patients can significantly alter treatment options and recommendations. Exploring these cultural frameworks is challenging for healthcare providers who often have limited time with patients or their caregivers.
Cultural Competency in Healthcare introduces participants to key elements of diversity that must be considered in the healthcare setting, and strategies for engaging patients in a respectful manner—a core underpinning of cross- cultural competence. The program also approaches wellness from a cultural context and discusses how to address cultural views during a wide range of health interactions—detection, diagnosis, and treatment.
Upon completion of Cultural Competency in Healthcare, participants will be able to:
• Engage diverse patients in a respectful manner
• Understand wellness from a cultural context
• Address cultural issues that emerge during detection, diagnosis, and treatment to increase patient compliance and treatment efficacy
Audience
Designed for healthcare professional across all departments, divisions and levels. It is particularly appropriate for those who directly interface with patients and/or families in all aspects of care and treatment.
Delivery Options/Program Length
Three Hour session or customized full-day experience led by one or two facilitators with healthcare experience
LEARNING METHODOLOGIES
Facilitated classroom session with discussions
LANGUAGE
English. Translation services available.
TRAIN-THE-TRAINER CERTIFICATION
Program licensing and trainer development is available with the Global Novations certification process.
REINFORCEMENT TOOLS
Cultural Competency in Healthcare can be used as a standalone training component. It can also serve as a launch point for additional training that will be required in your hospital.
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Global Novations
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